Dubai sign language pledge boosts inclusion by ensuring accessible communication for People of Determination across key services.

DUBAI: Dubai sign language pledge marks a major step towards making the city more inclusive, ensuring better communication access for People of Determination.

The initiative, approved by authorities and led by the Community Development Authority, sets out a clear framework for integrating sign language across government services. It aims to remove communication barriers and improve access to essential services.

The Dubai sign language pledge is a first in the UAE.

It officially recognises Emirati Sign Language and promotes its use across sectors, reinforcing equal access to information and services. The move aligns with Dubai’s long-term vision to build a more inclusive and accessible society.

Here is what changes.

Government entities will provide sign language interpretation in key interactions, improve digital accessibility and train employees to better support deaf and hard-of-hearing individuals. The Dubai sign language pledge also ensures that People of Determination are involved in designing services.

The impact spans multiple sectors.

Healthcare services will include sign language support during treatment and emergencies, while education systems will introduce inclusive learning environments. Transport, security and employment sectors will also adopt measures to improve accessibility.

Several major entities, including Dubai Health, KHDA and RTA, are part of the initiative, reflecting a coordinated approach across the government.

By embedding accessibility into everyday services, the Dubai sign language pledge strengthens Dubai’s position as a global leader in inclusion and quality of life.