Saudi Arabia introduces Smart Robot near Prophet’s Mosque in Medinah for assistance

Medinah: The Madinah branch of the Saudi Ministry of Health unveiled the Smart Robot service on Saturday in the Central Area near the Prophet’s Mosque, as reported by the Saudi Press Agency (SPA). This initiative aims to disseminate educational messages, guidance, and health instructions to pilgrims in over 96 languages worldwide, enhancing safety and awareness.

Additionally, the Health Ministry branch in Madinah has volunteer and awareness teams actively engaged in fieldwork. With 220 male and female volunteers and over 12 teams operating round the clock, they cater to the needs of pilgrims. Their services include offering health and emergency assistance during the Hajj season at various key locations such as the Prophet’s Mosque, its access roads, Prince Mohammad bin Abdulaziz International Airport, and Haramain Train Station. They also extend their services to mosques like Quba, Khandaq, Sayyid Al-Shuhada, and Miqat Dhul-Hulaifah.

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The introduction of the Smart Robot service aligns with the broader efforts to leverage technology in enhancing services and communication with pilgrims. By providing information in multiple languages, it ensures that a diverse range of pilgrims can access important health and safety instructions. This not only facilitates a smoother experience for pilgrims in Medinah but also contributes to their overall well-being during their religious journey.

The dedicated teams of volunteers underscore the commitment of the Saudi Ministry of Health to ensuring the comfort and safety of pilgrims. Their tireless efforts, coupled with the introduction of innovative services like the Smart Robot, reflect a holistic approach towards providing comprehensive support to pilgrims in Medinah throughout their pilgrimage journey.

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