RTA installs 17,500 directional signs for public parking in Dubai

Dubai: In parking restriction zones all throughout Dubai, the Roads and Transport Authority (RTA) has added approximately 17,500 new directional signs.

These signs outline the costs, hours, and methods of payment for public parking. The action is a component of RTA’s ongoing initiatives to increase customer happiness through improved services, provide the finest parking use alternatives, and make them more available through a range of channels.

RTA emphasizes the requirement for placards showing different ways to pay for public parking. According to the most recent data, more than 80% of RTA’s clients choose to pay their service charges online or through mobile devices such tablets and smartphones.

Parking, Traffic and Roads Agency Director Osama Al Safi remarked, “The new signs have clear visibility at night and include four QR codes for payment methods alongside the zone code; which make it easier for parking users to make direct payment through a variety of channels.

“The QR codes encompass a special reader for downloading RTA’s app and another for payment through the WhatsApp app where the customer is directed to the payment service via WhatsApp. The system then initiates an interactive chat with the customer to enter the vehicle details and the parking period, after which the customer will receive a confirmation message. The service also enables the customer to select previously registered vehicles instead of entering them again.”

“The signs provide QR codes for payment through App Clips for iPhone devices using the Apple Pay feature without downloading the app or specifying the zone. A QR code for payment service via SMS doesn’t require the customer to have a data package. It just takes the customer to a page that explains how to benefit from the service along with the format of text messages. There is also an option to generate an SMS after entering vehicle information and selecting the number of hours,” he concluded.