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You can now get your UAE visa via video calls

Thu 12 Jan 2023    
EcoBalance
| 3 min read

Dubai: You can now complete residency-related transactions in Dubai via video calls without having to visit customer happiness service centres.

The General Directorate of Residency and Foreigners Affairs in Dubai (GDRFA-Dubai) has launched the service recently allowing anyone to send documents and complete residency-related application procedures by using this new technology.

This service enables people, from within the UAE and outside of the country, to chat directly with government employees via their mobile phones.

Also, read – UAE issues 79,617 Golden Visas in 2022 as per GDRFA

The service can be reached through the Amer service number on 8005111, as well as the GDRFA website and the mobile app. Any device that supports a front camera can be used to complete the process.

GDRFA’s new video call service covers all services, including residence visas, golden visas, financial claims, legal advice, entry permit services, as well as issuances and renewals of electronic passports.

Through Dubai’s new video call service, customers can submit documents to GDRFA within five minutes.

According to the GDRFA officials, the department aims to achieve a “zero visit” goal.

About General Directorate of Residency and Foreigners Affairs in Dubai

The General Directorate of Residency and Foreigners Affairs – Dubai has assumed the responsibility since its inception to this day to contribute to improving the quality of life in the Emirate of Dubai and achieving the highest results in the security and safety indicator. The General Directorate of Residency and Foreigners Affairs – Dubai (GDRFAD) has worked to provide proactive and smart services that are efficient, effective and flexible to all visitors and residents on its territories, which were classified as among the best services provided at the local, regional and international levels. The General Directorate of Residency and Foreigners Affairs – Dubai is considered one of the most important government institutions, as it specializes in providing the following services:

Entry Permits and Residence Permits Services: The GDRFAD provides these services to all segments of society, including visitors and residents of UAE, where it is possible to complete the procedures for entry permits and residence permits in record time and super-fast.

Entry and departure services to and from the Emirate of Dubai: The entry and departure movement through the air, sea and land ports of Dubai Emirate is one of the most advanced services in the world, as it allows the traveller to complete procedures using artificial intelligence (AI) and without the need for human intervention, through smart gates.

Establishment services: These services are related to companies. As this service allows investors and businessmen to complete all procedures related to their companies and their self-employment. Moreover, in line with Dubai’s strategy for paperless transactions and the keenness of the GDRFAD to provide all facilities to customers, develop procedures and services, and reduce the customer’s journey, the GDRFAD has signed partnerships and service level agreements with the entities participating with it in providing the facility’s services. The aim of this is to enable companies based in the Emirate of Dubai to complete all services with complete ease and in a 100% automated manner and without the need for customers to visit the service centres. GDRFAD works to create a fertile environment for entrepreneurship and leadership in the Emirate of Dubai, and these efforts are aimed at raising the country’s economy and providing job opportunities for all categories of workers, employees, and those with expertise and specializations.

Citizenship and Personal Status Services: The GDRFAD has provided smart and smooth services related to citizenship and personal status for UAE citizens in accordance with the best international standards, obtained through the smart application.

Violators and foreigners Follow-up services: GDRFAD provides violators and foreigners follow-up services, through which the status of violators is settled according to the legislation and laws of residence and foreign affairs, which in turn contributes to raising the feeling of security and safety in the Emirate of Dubai.

Through these services, the GDRFAD strives to enhance the leadership and competitiveness of the United Arab Emirates and the Emirate of Dubai at the global level, which is reflected in the improvement of the standard of living in the country.

Source: Agencies

Source: Agencies Dubai Residents Video visa application Dubai Residents Video visa application


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